Frequently Asked Questions
We keep getting questions via Facebook, email or phone. In the following overview we have collected the most frequently asked questions and answers for you.
InnoMake is fully compatible with white canes. The white cane therefore does not
represent an obstacle for InnoMake and is not registered. Depending on the range
setting, you will know in advance if there is an obstacle in front of you with InnoMake.
I have misaligned feet – can I still use InnoMake?
In this case, an orthopaedic shoemaker will analyse the degree of misalignment. The
installation of the metal tracks will be adapted to your individual gait, so that the
ultrasonic sensors are forward facing and the InnoMake attachments fit perfectly.
Thus, you can also use InnoMake without any problems if you have misaligned legs.
Is InnoMake also suitable for children?
It is particularly important for children to learn how to use tools. InnoMake is
therefore also suitable for children. The shoes for InnoMake are available in size EU 35
and above. We are happy to individually check the use of small size EU 35.
Is the range of the measurement fixed?
No, the measurement range can be configured in real time with our app that is available from the Apple-App-Store. Therefore one can easily adapt the settings for different everyday life situations. For example when walking in a large area or in confined spaces.
How does the InnoMake warn users about obstacles?
Upon detection of an obstacle, the InnoMake provides audible, visual and or tactile feedback. Dependent on the intensity of the feedback the user can infer the distance of an obstacle. The acoustic feedback is provided by the smartphone ( distinguishable whether from the left or the right shoe). Bone conduction headphones can be connected via Bluetooth with the mobile phone to be able to comfortably listen to the audio feedback without blocking nearby sounds. The visual feedback is provided by an LED on the shoes, which can be used for better visibility in the dark. The tactile feedback is provided via vibration in the shoe itself.
Can the warning system be used with multiple shoes?
Yes, because the warning system is housed in a water and dust resistant enclosing in the front of the shoe, which can be easily detached and attached to a different shoe of the Tec-Innovation. Therefore various shoe models can be used with one and the same warning system.
How exactly does the InnoMake work?
You can find detailed information about the functions here: → Functionality
Where can I purchase InnoMake?
InnoMake can be purchased directly from us on our online shop or via one of our
sales partners. Of course, we offer introductory training and free, lifetime support
for all of our products. We will gladly advise you and handle the application for the
assumption of costs for you.
Why “Waldviertler” shoes?
Tec-Innovation GmbH relies on high quality. The InnoMake is a high-priced and qualitative European product, which is why the electronic components are installed in robust and repairable shoes, that do not have to be disposed after a short period of time. “Waldviertler” offers a great repair service for its customers. The electronic system can only be installed in shoes specifically designed by us.
For further questions do not hesitate to contact us via our Contact Form.